Privacy Policy
Enquiry Systems respects your privacy and is committed to protecting any personal information collected through our website, enquiry forms, chatbot systems, and communication channels.
Information We Collect
We may collect information including:
- Name
- Phone number
- Email address
- Business details
- Enquiry information
- Website or chatbot interaction data
Information may be collected when users submit enquiry forms, use AI chatbot systems, contact us directly, or interact with our website.
How We Use Information
We use collected information to respond to enquiries, provide services and support, improve website and chatbot functionality, communicate regarding projects or services, and maintain business records.
We do not sell personal information to third parties.
Third-Party Services
Our website and services may use trusted third-party providers including:
- Netlify for website hosting and form handling
- Tawk.to for AI chatbot and live chat services
- Domain, DNS, and website service providers
- Google services, including Google Business Profile and analytics or performance tools where used
These services may process limited data necessary to operate our website and provide our services.
Cookies & Analytics
Our website may use cookies or basic analytics tools to improve website functionality, performance, and user experience.
Data Security
We take reasonable steps to protect personal information from misuse, loss, or unauthorised access. However, no online system can be guaranteed completely secure.
External Links
Our website may contain links to external websites or third-party platforms. We are not responsible for the privacy practices of external websites.
Contact
For privacy-related enquiries, contact Enquiry Systems.
Melbourne, VIC, Australia
0494 727 613
enquirysystemsco@gmail.com